MARCH Care Plan (Spark Accidental Damage Insurance - 1 year) *In store purchase only
What is covered:
With MARCH Care Plan, coverage includes:
Accidental & unintentional damages to your product due to dropping, squeezing or crashing caused by operator error or other accidents,
Covers Drone, Camera, Remote & Batteries
100% Parts & Labor Protection
Fast turn around on any claim: 1-2 weeks processing time, versus 1-2 months directly through the manufacturer
Extended protection, covers any damage to the Spark except loss of unit or total water submersion
Simple and hassle free customer support and claims processing
The warranty starts when drone is actived.
- Up to two claims in a 12 month period, the first time claim fee is RM550 and the second time claim fee is RM550.
What is not covered: MARCH Care Plan covers most damage but it does not cover intentional damages of any kind, nor does it cover loss such as theft or a drone “fly away”. It does not cover purposeful damage, misuse, damage due to neglect, fire damage, full immersion in water or salt water exposure. Natural disasters (ie: hurricanes, tornadoes, earthquakes, wind, storm, fires...etc), or damage that is incurred by an animal or pet (ie: dog chewing) are also not included. It does not cover damage caused by the use of a product in a way not intended by or which voids the warranty of the manufacturer, including 3rd party accessories, add-ons or modifications. 3rd party accessories or add-ons are not covered but the stock drone, remote and batteries are covered.
Claims: There is a RM550 deductible applicable for all claims. Upon shipping your drone back to us (with all parts included new or damaged), we will inspect and diagnose your drone and let you know how much of the deductible is required and approximately how long the repair will take.
Reminder: MARCH Care Plan only available for DJI products meeting the following requirements:
1. Brand new aircraft.
2. Aircraft activated less than 48 hours.
*Please Note: Accidental Damage Insurance policies are subject to change.