SERVICE AND REPAIR FROM DJI CERTIFIED ENGINEERS
Crashed your drone? Don’t worry!
Our DJI expert certified repair technicians are here to help. With many years of experience in drone repairs and hundreds of drones fixed at our repair center, we make sure your product will be taken great care of and you will get the help you need. You can be confident that if an accident or fault does happen, you will be able to get your craft back in the air as soon as possible.
How it works
STEP 1: GET IN TOUCH
WhatsApp (+6017-6082967) with your issue and our staff will review your request and send you an instruction on how to send your drone to our service center.
STEP 2: ASSESSMENT
Once we receive your drone, it will be booked into our service center for assessment.
STEP 3: DIAGNOSIS & QUOTE
Our drone technicians will diagnose the problem and contact you with an estimated cost to repair your drone. The quote will include parts, labor and shipping back to you. Sometimes specific repairs cannot be completed in-house, so we send these to DJI Global in China for a quote on the repair, which can delay the process.
STEP 4: SERVICE
When you have approved the quote, our skilled technicians will get to work repairing your drone. Be aware that occasionally, for unique issues, we need to order parts from DJI Global in China, and this may extend the process.
STEP 5: TESTING
Once your drone repair is completed, we will test the drone to ensure in full working order.
STEP 6: CONFIRMATION & PAYMENT
You will receive WhatApp from our team once your repair has been completed, as well as payment details.
STEP 7: RETURN
After your payment has been received, we will get your drone straight back to you, so you can get out flying again!
Our DJI trained service technicians who are trained at the DJI Global HQ to diagnose and repair the majority of DJI products. This means you can have 100% confidence in our workmanship and service abilities.
Our technicians can perform most repairs on your Mavic 2, Mavic Pro, Mavic Pro Platinum, Mavic Air, Inspire 1 & 2, Spark and Phantom 4 Series. As well as assisting with set-up and firmware issues. By sending your drone to MARCH, you are placing it in good hands.
CASES WE DO NOT HANDLE
× If the aircraft is water-damaged.
× Bringing in own parts asking us for repair.
× Damage caused by a non-authorized service provider.
If you bought your drone from our stores, or online from this website, the repair may be covered under warranty if the issue is not due to user error (such as crashing into a tree). If you did not buy the drone from us, then you will need to return it to the original retailer for warranty cover*.
*For repairs outside of warranty, we charge an RM250 assessment fee. If you'd like to book your drone in for repair or service, please contact us.
*Final repair balance must be paid by the customer within 14 days of completing the repair.
*Once a repaired product is shipped back and received by the customer, all claims must be made within 7 days of receiving the item.